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Dashboard Schedule Customers Reminders Outbox

AC repair for Karen White

In progress

Requested 10/20/2026 8:34 AM

Change status

Technician and time

Carlos D., 10/21/2026 at 8:00 AM. The visit has started, so it can no longer be rescheduled.

Customer

(214) 555-0122
karen.white@example.com
711 Main St, Carrollton, TX, 75006 Open in Google Maps

Request

Water is leaking near the indoor unit.

Customer prefers: 10/21/2026, 8:00 AM – 10:00 AM
Equipment: Not recorded
Technician: Carlos D.
Scheduled: 10/21/2026 at 8:00 AM

Checklist

Greeted customer and confirmed the problem
Inspected equipment and thermostat
Completed the repair or service
Tested system, checked airflow and temperatures
Cleaned up work area

Activity timeline

Job started
10/21/2026 8:10 AM · Carlos D.
Technician is on the way
10/21/2026 7:30 AM · Carlos D.
Scheduled for 10/21/2026, 8:00 AM – 10:00 AM, with Carlos D.
10/20/2026 1:34 PM · Owner
Job created from the online booking form
10/20/2026 8:34 AM · Customer

Texts sent

To Karen White · 10/21/2026 7:30 AM
Carlos D. is on the way.
To Karen White · 10/20/2026 1:34 PM
Carlos D. will visit on 10/21/2026 between 8:00 AM – 10:00 AM.
To Karen White · 10/20/2026 8:34 AM
Thanks, we got your request. We will confirm your time shortly.